MOTHERLY Privacy Policy

Introduction MOTHERLY ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our website or mobile application (collectively, the "Platform").

Information We Collect

We collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, mailing address, and other information that you voluntarily provide to us.
User-Generated Content: This includes any content you create or share on the Platform, such as reviews, comments, and forum posts.
Usage Data: This includes information about how you use the Platform, such as the pages you visit, the products you view, and the searches you perform.
Device Information: This includes information about your device, such as your IP address, device type, and operating system.

How We Use Your Information

We use your information to:

Provide you with the services and features that you request;
Improve the Platform and our services;
Send you marketing and promotional communications;
Protect our rights and property;
Comply with applicable laws and regulations.

Disclosure of Your Information We may disclose your information to the following third parties:

Service Providers: We may disclose your information to service providers that help us operate the Platform, such as website hosting providers and email marketing services.
Vendors: We may disclose your information to vendors that sell products or services on the Platform.
Legal Entities: We may disclose your information to legal entities, such as law enforcement agencies, if required to do so by law or if we believe in good faith that such disclosure is necessary to protect our rights or property or to prevent harm to others.

Your Choices

You can control your marketing preferences by clicking on the "unsubscribe" link in any marketing email that you receive from us. You can also contact us at support@motherly.ng to request that we stop sending you marketing emails.

You can access, update, or delete your Personal Information by logging into your MOTHERLY account and going to the "My Account" page.

Cookies

We use cookies to collect information about your use of the Platform. Cookies are small files that are stored on your device and that allow us to remember your preferences and actions. You can manage your cookie settings in your browser.

Data Security

We use a variety of security measures to protect your information, including encryption, access controls, and physical security measures.

Children's Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with Personal Information, please contact us at support@motherly.ng

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on the Platform.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@motherly.ng

Refund Policy

MOTHERLY is committed to providing you with a positive experience when using the platform, either as a user or a vendor. If you are not satisfied with your purchase made directly from us, you may return it for a full refund within 30 days of the purchase date. To return an item, please contact us at support@motherly.ng with your order number and a description of the problem. We will provide you with instructions on how to return the item.

Vendor Subscription Policy

MOTHERLY offers vendors the opportunity to sell their products and services on the Platform through a subscription-based model. Vendors can choose from a variety of subscription plans, each of which offers different features and benefits. Vendors are responsible for complying with all applicable laws and regulations in connection with their use of the Platform. Vendors must also maintain accurate and up-to-date information about their products and services.

MOTHERLY reserves the right to terminate any vendor's subscription at any time for any reason.

Relationship with Vendors

MOTHERLY and vendors are independent contractors and not partners, agents, or employees of each other. MOTHERLY does not control or supervise the vendors, although we are always checking on their activities and protecting the rights of the app users.

Date: September 2023

Motherly